"Your privacy is important to us. By participating in the Council of Better Business Bureau's BBB OnLine® Privacy Program we have made a commitment to meet the programs' strict requirements regarding how we treat your information and have it verified by BBB OnLine® . Further information about this program is available at http://www.bbbonline.org."

We recognize and respect the importance of maintaining the privacy of our customers and members and have established this Privacy Policy as a result. Below we describe why we gather customer and member information, what information we collect, how we collect it, what we use the information for and how you can instruct us if you prefer to limit the use of that information.

We consistently provide our customers with quality products and excellent customer service. We gather personal information to allow us to process your orders and to inform you of special offers and discounts.

When you order from our Web site, we collect the following information: your name, telephone number, email address, billing information, products purchased, any relevant promotion code and information and the recipient's name, address and telephone number. Information you enter is collected even if you cancel or do not complete an order.

A "cookie" is a small file stored on your computer by a Web site, which gives you a numeric user ID and stores certain information about your activity on the site. We use cookies to let us know that you are a prior customer and to provide certain features to you, for example to store information on your product selections as you shop on our site, but we do not store any personal information or financial information about you using cookies. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies.

We use information we collect from you to process your orders, to provide an enhanced and more personalized shopping experience and to inform you of offers and discounts. We DO NOT make such information, including aggregated information, available to third parties including those who trade or rent information for direct marketing purposes. We also use personally identifiable information or prospect information to market back to the subject(s) of the collected information. For this reason, you may opt-out of our marketing at any time by replying to the marketing email, calling 1-800-288-7673 or sending an email to customerservice@rosemasters.com.

Our Web site encrypts your credit card number prior to transmission over the Internet using extended verification secure socket layer (EVSSL) encryption technology. This technology works best when the site is viewed using Microsoft's Internet Explorer or Netscape Navigator. However, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard your personal information once we receive it, we cannot warrant the security of information you transmit to us. This site may from time to time contain links to other sites. We are in no way responsible for the privacy practices or the content of such Web sites.

You can access all your personally identifiable information that we collect online and maintain by calling 1-800-288-7673 or email service @ rosemasters.com. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.