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Customer Service
 

Welcome to ROSEMASTERS where Freshness is our Business™

For Customer Support Issues call TOLL FREE 1-800-CUT-ROSE.

 

We would like to personally welcome you to rosemasters.com. Our foundation is our commitment to our customers through our freshness guarantee . We provide this through our Freshness is our Business™ charter, our 24/7-customer support, and our guarantee on all of our rose, flower and gift products.

Create a customer account with us, and you will receive special member benefits such as our reminder service, expedited checkout and exclusive offers. For over 30 years, our growers have been cultivating the world's standard in floral freshness and quality to offer you premium products to convey your thoughts. Our gourmet gift baskets and plants are unique and provide you with the quality that you demand. Florist arranged services are made availible for natiowide as a convenience for those occasions when you need to send a different meaning.

 

Thank you for shopping at rosemasters.com.

Very Respectfully,

David C. Harrington

Customer Service Manager
ROSEMASTERS.COM
Freshness is our Business ™

 
We accept major credit cards including American Express, Visa, MasterCard and Discover.
Contact Information
Our Mailing Address:
ROSEMASTERS
6513 Trask Terrace
Alexandria, VA 22315
TOLL FREE 1-800-CUT-ROSE
INQUIRIES/SUPPORT:
For general inquires regarding our services and products,
please contact  Inquiries

MARKETING:
For inquiries or comments for our marketing department,
please contact  Marketing

TECH SUPPORT:
For any technical problems that occurred on our website,
please contact  Tech Support
 
Our standard is to reply to all correspondence within one business day of receipt. Due to the large volume of email during a floral holiday this is not always possible. Please be patient with us at these times, we will be responding! Our customers are our number one priority.
We encourage you to visit our Frequently Asked Questions  and  Shipping and Delivery pages. If you are unable to find the answers to your questions, please contact us.


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